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COMMUNICATE
OR DIE
The
Communicate or Die Workshop
What
challenges does this workshop address?
- Indecisiveness:
endless meetings without results or actions
- Wasteful
communication: Theres a culture of excessive bureaucracy
- Blame,
excuses, gossip: People make excuses for poor performance
- Loss
of key customers: Customers complain about quality of service
- One-way:
Theres plenty of control, but no room for feedback and
change
- Things
fall through the cracks: People are waiting for someone elses
initiative
- Clashes
of personalities or cultures: dont speak the same language;
in-fighting
What
does the workshop do?
- It
aligns your team around a culture of effective communication
for action
- It
arrests the capital sins of speaking (e.g. excuses,
blame, rumors)
- It
gives people techniques for results through effective speaking
and masterful listening
- It
turns people into a cohesive high-performance team
- It
provides practical leadership tools that last
- It
spreads a culture of clear feedback in the organization
- It
makes your people able to turn any breakdowns into breakthroughs
Who
is the workshop for?
- Senior
executives in industry, nonprofits and government
- Functional
departments or divisions performing below expectations
- Project
/ sales / cross-functional teams that dont work well together
- Technology
people and business people who dont talk to each other
- Boards
of directors who believe they need to communicate better
- Entrepreneurs
and owners of small and medium enterprises that need to make
things happen
What
does the workshop cover?
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Day
1:
- Self-assessment.
Key relationships (& communication issues)
- Conversations
of leaders: the Global Leader Pyramid
- The
5 capital sins of speaking. From complaint to commitment
- Giving
& receiving feedback. Appreciation
- Catalytic
projects
- 100-Day
Catalytic Projects
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Day
2:
- Active
listening. Text and subtext
- The
Matterhorn of Masterful Listening
- Responding
to brick-wall statements
- Championship
teams
- Sustainability.
Next steps
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